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We’ve tried to answer a few basic questions about DVD on this page. If you have a question about a ScratchCat DVD program (or if you just need a little help to better understand DVD), please give us a call at (877) 806-4746 or send your question to DVDhelp@ScratchCat.com.

How do I navigate the DVD?
The DVD is menu-driven. After you insert the DVD into the player drawer and press PLAY, you’ll see your first menu in just a few seconds. From that moment on, whenever you get to a decision point on the DVD, press the up, down, left or right arrow buttons on your player’s remote control unit to move around the screen and highlight the option you want. Once you’ve highlighted your choice, press SELECT on your remote to go to the location.

Will I use every button on the DVD remote control?
Not with ScratchCat programs. The main buttons you will use are:

  • Left, right, up, down arrows
  • Select
  • Play
  • Skip
  • Return
  • Menu

Can I play the DVD video in my computer’s DVD-ROM drive?
Well, technically, yes, if you have compatible software. However, we think there’s a better use model. ScratchCat programs are specifically designed for whole-class instruction and are best used with a DVD player connected to a television.

ScratchCat DVDs do contain computer files. On every ScratchCat DVD, you'll find PDF files for ScratchCat’s Legal Agreement as well as for each of the student blackline masters found in the Teacher’s Guide. You'll need Adobe Acrobat Reader to view and print those files. Don't have Adobe Acrobat Reader? Download it FREE at http://www.adobe.com/products/acrobat/readstep.html.

Do I need to buy an expensive DVD player with a barcode reader?
No. In fact, all ScratchCat programs are menu-driven, so no barcode reader is necessary.

How should I care for my DVDs?
Handle them as you would a CD. Be sure to hold them around the edges and try to avoid touching the shiny surface. Always store them in their protective covers and avoid leaving them in, or exposing them to, very hot or very cold places. If a DVD gets dirty, take a dry, soft cloth and gently wipe in a straight line from the inside hole of the disc to the outer edge. Most minor scratches probably won't affect performance, but larger scratches may.

Can I erase or record over a ScratchCat DVD?

Can I print a picture of an image?
Not without special equipment and written permission from ScratchCat.

My remote control isn’t working.
First, check your remote’s batteries to make sure they are fresh and properly installed. Aim the DVD remote at the DVD player and not the TV, keeping an unobstructed line of sight to the player. Clean the window on the front of the remote and clean the sensor on the front of the DVD player.

Please take me back to the beginning.